Procedures for hospitalization
Carry out the necessary procedures at the Hospitalization Counter (Counter No. 6) by the specified time on the day of hospitalization.
If hospitalization becomes difficult due to special reasons, report this to our Hospitalization Center (Counter No. 6) in advance.
For hospitalization due to a workplace accident or traffic accident, report to Counter No. 3.
If your date of hospitalization has yet to be determined, the department in charge will later notify you of the planned date of hospitalization.
Check-in for hospitalization can be handled at the Hospitalization Center (08:30 - 17:00) and at the Night Reception Counter.
About visiting patients
Visiting restrictions will be eased from March 13, 2024.
Visitors should fill out a specified visitor form and put on a visitor's tag.
Please meet the patient at a dayroom so as not to disturb the other patients.
Visiting hours
We are currently restricting visitation due to the infectious disease.Please check our website for the latest information regarding visitation.
Click here for information on visiting.
About online visiting
In order to prevent the spread of infectious disease, face-to-face visits continue to be restricted. Even under these circumstances, we provide an environment where families can talk with hospitalized patients.If you would like to schedule an online visitation, please check the following notes before applying.
Click here for information on online visiting.
How to apply for an online visiting.
Step1: Prepare an online visitations environment.
For online visitation at our hospital, a device (PC, tablet, smartphone, etc.) and the Skype application available on that device are required.For those who do not have a device, we can also lend you one. This means that even if you come to the hospital, you can only meet with patients remotely.
Step2: Make a reservation for an online visiting date.
Online visitation dates must be reserved in advance.* Reservations are on a first-come, first-served basis.
* Please kindly note in advance that online visitation may not be available under certain circumstances.
* Even if you come to the hospital and see a patient remotely, you will still need to make an appointment.
* Please refrain from applying consecutive days, as we would like many people to use this service.
If you want to make a reservation for an online visitation, please contact us via email.
Email：kokusai@tamagawa-hosp.jp
Once your reservation is completed, a confirmation e-mail will be sent.
* If you have set your email setting to block incoming emails, please reset your devices to allow messages from @ tamagawa-hosp.jp in advance.
Step3: On the day of the online visitation.
On the day of the online visiting, please make sure to confirm your devices has internet connection and wait for a few minutes before your appointment time.* Please wait until we contact you via “Skype”.
* Depending on the situation, we may not be able to meet your reservation time.
When you respond to “Skype”, an online visitation will begin.
* If you would like to have an online visitation at our hospital, make sure to arrive before your scheduled reservation time. When you arrive at the hospital, please inform us at the nurse station of each ward that you wish to have an online visitation.