How to consult the Emergency Room

TAMAGAWA hospital medical reservation phone number 03-3700-1151

For emergency treatment at night or on holidays, please call us here.

During the daytime on weekdays, the Emergency Room only accepts ambulances and patients in critical condition who cannot consult the General Outpatient Unit.
Be sure to call and consult with us before any emergency visit, since the hospital may be packed with patients.
The telephone correspondence out of the business hours becomes Japanese only.
If you are a foreign language speaker,it might be better to ask someone for help to make the phone call.

Explain that you would like to visit to the Emergency Room. A ER nurse will respond to the call.

• Name
• Age
• Gender
• Symptoms (since when and outlines)
• Approximate time to examination
• Estimated time of arrival at the hospital
• Whether you have visited our hospital before
• Patient ID number (for those who have a patient ID card from our hospital)

Whether the patient has consulted with us before; if he/she has, and if patient ID number is available, notify it to us.

• Japanese health insurance certificate (original)
• Japanese health insurance certificate for elderly (original)
• Certificate of the beneficiary of publicly funded health care (original), etc.
• Your patient ID card (if you have one)
• Your prescription record (if you are currently on medication)

Check in at the guard station that is located to the back left from the front entrance.
(If you have a referral letter from another facility, submit it at the time of check-in.)
Go to Examination Room 99. Wait in the waiting room until your name is called.
If you feel sick, the pain escalates, you feel abnormal, or there is any other change in your condition while you are waiting, report to a nurse without hesitation.

The Emergency Room prioritizes treatment based on the severity of condition. Therefore, the order of examination may be changed, or you may have to wait for a long time.
Also note in advance that only limited tests can be performed on holidays and at night.
In principle, only the minimum required internal drugs can be prescribed.

At the Emergency Room, treatment is prioritized according to the severity of the illness.

As a result, we apologize for any inconvenience this may cause, such as delays in the order of consultations and longer waiting times.
• Only limited tests can be performed on holidays and at night.
• As a general rule, our hospital prescribes only the prescribe the minimum amount of medication necessary.
• The doctors who consult you on holidays and at night may not necessarily be the specialist you requested.However, in the event of an emergency, we will contact a specialist and respond under their instructions.
• Images and test results are later reviewed by the specialized doctors.
• Our hospital does not provide pediatric, ENT, and ophthalmology treatment on holidays and at night.