Inquiries for new coronavirus.
If you are suspected to have a new coronavirus infection (COVID-19), please do not visit the hospital directly and contact the following consultation desk.
Ministry of Health, Labor and Welfare
Hours: 9:00 AM – 9:00 PM (open everyday）
Setagaya Health Center
Hours: 8:30 AM – 5:15 PM (weekday）
Multilanguage services are available in English, Chinese, Korean, Spanish and Thai.
Bilingual operators will be answering your enquiries. Based upon your concerns, the operators will contact a call centre set up at a local public health centre on behalf of you as necessary.
Tokyo Health Care Information Centre Himawari
Hours: 9:00 AM – 8:00 PM (open everyday）
＜For travelers to Japan＞
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Please feel free to call for tourist information or assistance in case of accidents or emergencies including new coronavirus.
Hours: 24hours (365 days a year）
Language: Japanese, English, Chinese, Korean